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In what format are the recordings?
Can I request certain items not shown in the store?
What quality of sound should I expect?
How will I receive my ordered item?
How long will it take for an ordered item to reach me?
What if I lost my link?
Dou you allow refunds?
Can I use different email for receiving my order?


In what format are the recordings?
Recordings are in digital MP3 format.

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Can I request certain items not shown in the store?
This site shows the now-available downloadable items of our library.

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What quality of sound should I expect?
Quality of the sound depends largely on the original old records. Improvements on sound have been made to our best and should be accepted as such.

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How will I receive my ordered item?
Delivery is by email. You will receive a link to the ordered item/s for downloading from our store site.

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How long will it take for an ordered item to reach me?
Please allow 24 hours from the time your payment appears in our account to receive your email download link. Check your spam / junk folder if you don't find our email in your in-box.

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What if I lost my link?
If you have lost your link or the downloaded item please send us an email explaining what happened. We will re-send you the link if you inform us within 7 days from receiving our first email.

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Dou you allow refunds?
Refunds are possible provided you have not received you download link yet. No refund is possible after the e-link has been sent to you.

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Can I use different email for receiving my order?
Download links will be sent only to the same email address you have used to process your order.

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Last Updated: 23 Jun 2013 17:15:49 PDT home  |  about  |  terms  |  contact
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